For me, the most interesting part about this story is not explicitly included. A uniformed officer is refused. He is offended or what-have-you and puts the word out in the law enforcement community, apparently expecting the pressure to gain him an apology and/or a reversal of the policy.
…And all that happened was the shop owners doubled down.
It would seem that -at the very least- the local police need to step up their diplomacy game, if not make changes in policy and procedure would lead to them being seen -by the actual community and its citizens- as actually working with and protecting the community.